2 docs tagged with "sla"

One prioritised backlog across crawl issues, broken links, keyword risk and SLA breaches, with a capped 0-100 exposure score, assignment, suppression and a trend that says when the register itself has no data.

Your storefront's own customer support chat — an App-Proxy-authenticated widget with unguessable session handles, an AI agent that drafts replies, SLA-based first-response tracking, and revenue attribution for support-driven sales.