6 docs tagged with "communications"

The two highest-ROI flows in any e-commerce store — pre-built, multi-channel, customizable, and proven to recover abandoned carts and drive 2nd-orders within weeks of activation.

Two AI chatbot surfaces — an admin chatbot that helps you operate the platform, and a shopper chatbot that handles customer questions on your storefront 24/7.

Every customer message — across WhatsApp, email, SMS, web push, and chatbots — managed under one consent layer with one fatigue cap and one source of truth.

Modern email infrastructure for Shopify — Resend primary with SMTP fallback, deliverability monitoring, list hygiene, and brand-consistent templates that reach the inbox instead of the spam folder.

Twilio-powered SMS for transactional notifications and marketing — with US A2P 10DLC compliance, regional regulation handling, and the same opt-in / fatigue gauntlet as every other channel.

Four-tier WhatsApp Business — transactional, interactive, AI concierge, and marketing — running on Meta's official Cloud API with the 24h window, templates, and full compliance built in.