2 docs tagged with "sms"

Every customer message — across WhatsApp, email, SMS, web push, and chatbots — managed under one consent layer with one fatigue cap and one source of truth.

Multi-provider SMS for transactional notifications and marketing — Twilio for most of the world, MSG91 with DLT template handling for India (+91) — with A2P 10DLC / DLT compliance, per-country quiet-hours, and the same opt-in / fatigue gauntlet as every other channel.